A Brief Review on the Literatures of Conflict and Cooperation in Organizations


Jiazheng Ma

Author affiliation

School of International Relations and Public Affairs, Fudan University, Shanghai, P.R. China; Shanghai Administration Institute, Shanghai, P.R. China


This paper reviews the literatures about organizational conflict in the last 30 years. The causes of organizational conflict and its management are discussed in this paper. Finally we suggest directions for future research.


Organizational conflict; conflict management; communication; conflict escalation