A Brief Review on the Literatures of Conflict and Cooperation in Organizations
Author(s)
Jiazheng Ma
Author affiliation
School of International Relations and Public Affairs, Fudan University, Shanghai, P.R. China; Shanghai Administration Institute, Shanghai, P.R. China
Abstract
This paper reviews the literatures about organizational conflict in the last 30 years. The causes of organizational conflict and its management are discussed in this paper. Finally we suggest directions for future research.
Keywords
Organizational conflict; conflict management; communication; conflict escalation