A BRIEF REVIEW ON THE LITERATURES OF CONFLICT AND COOPERATION IN ORGANIZATIONS
Author(s):
Jiazheng Ma1,2
Author Affiliation:
1School of International Relations and Public Affairs, Fudan University, Shanghai, P.R. China
2Shanghai Administration Institute, Shanghai, P.R. China
This is an open access article distributed under the Creative Commons Attribution License CC BY 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited
Abstract
This paper reviews the literatures about organizational conflict in the last 30 years. The causes of organizational conflict and its management are discussed in this paper. Finally we suggest directions for future research.
KEYWORDS:
Organizational conflict; conflict management; communication; conflict escalation