Author(s):
Na Zhu, Fei Teng, Hexin Song, Jiayu Chen, Yi Zhang, Fan Chen, Fenghua Wang

Doi: 10.7508/aiem.01.2022.36.40

This is an open access article distributed under the Creative Commons Attribution License CC BY 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited

This study aimed to understand the attitude of medical students towards doctor-patient communication skills and its influencing factors, and provide reference for the training and education of medical students’ doctor-patient communication skills. 260 medical students of Jiaxing University were surveyed by stratified random sampling according to the standard questionnaire of the communication skills and attitudes of medical students. The data were statistically analyzed by SPSS22.0 software from September to October 2021, and the influencing factors were analyzed by using independent sample t-test, chi square test and other methods. Results the score of positive attitude subscale of female students (49.66 ± 5.85) was higher than that of male students (47.71 ± 7.44), t = 2.055, P = 0.042. The score of girls in communication meaning (37.93 ± 4.57) was higher than that of boys (36.37 ± 5.62), t = 2.159, P = 0.033. The scores of boys on the negative attitude subscale (37.23 ± 6.74) were higher than those of girls (32.76 ± 5.79), t = 5.370, P = 0.000.The score of boys in negative beliefs (16.41 ± 4.03) was higher than that of girls (13.45 ± 3.54), t = 5.854, P = 0.000. The scores of boys (5.65 ± 1.46) were higher than those of girls (4.92 ± 1.44), t = 3.701, P = 0.000.There was a statistical difference between male and female students in whether they understood the course of doctor-patient communication (χ2 = 6.348, P = 0.042). Among the help methods to improve the doctorpatient communication ability, there were statistical differences in classroom interactive exercises (χ2= 5.304, P = 0.021), learning the experience of the predecessors (χ2 = 6.197, P = 0.013), and learning related books (χ2 = 6.491, P = 0.011). Among the three most important elements from the perspective of the medical side, patiently listening to patients’ demands (χ2 = 9.074, P = 0.003); Among the three most important factors affecting doctor-patient communication, medical staff have high work intensity (χ2 = 4.730, P = 0.030) and patient expectations (χ2 = 4.898, P = 0.027).

KEYWORDS:
Medical Students, Doctor Patient Communication, Communication Skills and Attitude, Medical Student Training