ANALYSIS OF ABILITY TO USE INFORMATION TECHNOLOGY TO EMPLOYEES’ PRODUCTIVITY IN PANDEMIC SITUATION DURING WORK FROM HOME
Firdaus Fanani, Nuri Herachwati
This is an open access article distributed under the Creative Commons Attribution License CC BY 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited
Background – In the digital era and the era of mobilization as well as the current Covid-19 pandemic conditions, employees are required not only to have technical skills in their work but also to have the ability to use information technology to support in their work become more productive. With the Work from Home (WFH). This research was conducted at PT Smelting company. Purpose – Investigate the relationship between employees’ use of information technology and factors impacting human resource productivity during work from home. Design/methodology/approach – The methodology is qualitative that use study case based on phenomena that happen in PT Smelting (Phenomology) using multisource analysis by interview key informant in the manager level that have work from home schedule work to get their actual working condition and their productivity. Findings – The result of this research shows that employees with ability to use information technology are still productive while in the work from home schedule work during the pandemic condition, and employees with low ability to use information technology are struggling to remain productive. Factors that affecting productivity in employee is motivation, good environment, and self management. Research limitations– The research is limited only for PT Smelting company that it may not have same result for other companies. So, it may be expanded more to other companies. Originality/value – This research topic is the first time conducted at PT Smelting, and it will be very useful for the company.
ability of information technology, employee productivity, work from home, pandemic covid 19